How do I remove email and cookie popups from my heatmap?

There are a couple ways to remove email and cookie popups from your heatmaps.

1. Temporarily disable your popups then recreate your heatmap. Once your heatmap is created successfully and no longer shows your popups, re-enable your popups.
2. In Settings —> Snapshot CSS, add CSS to hide your popup. This CSS will be injected into your site before our crawler takes a screenshot of it. Your CSS should look something like this (replacing #popup-id with the actual ID or class of the popup element in your store):

#popup-id{ display: none !important; }