Why aren't some elements appearing in my heatmap?

Propel Replay's heatmap feature can only track clicks for elements that are loaded during initial page load.

Unfortunately we cannot yet track clicks for elements added to the page dynamically after page load. This includes popup surveys, upsell popups, popup carts and any other elements that are added to the page after page load.

If you'd like to see this capability added to the app, please express your interest to our support staff. We build features based on level of demand from merchants like yourself, so your feedback is important to us.