How do I update a customer's payment method?

If you need a customer to update their payment information because of a failed payment, then you can update your customer's profile in the Shopify admin.

On Shopify Admin

1. From your Shopify admin, click **Customers**

2. Click the customer profile that you want to edit

3. In the **Payment methods** section, click **More actions** and select an action:

• If you want your customer to update their card information themselves, then click **Send link to update card,** select the email address that you want to send the email from in the drop-down menu, and then click **Send email.**
• If you want to update your customer's card manually, then click **Replace card,** complete the **Replace credit card** form, and then click **Confirm**.
• If you want to remove your customer's payment method, then click **Delete card.**